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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20111011T163000Z
DTEND:20111011T180000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Lunch and Learn
DESCRIPTION:Customer service needs to be a part of an organization's strategies and goals.During our time together we will discuss characteristics of service excellence including the most important rule of customer service\, developing "service" people and the importance of internal service excellence in the process.
X-ALT-DESC;FMTTYPE=text/html:<p>\n	<span style="font-size: 16px">C<span style="font-size: 14px">ustomer service needs to be a part of an organization&rsquo\;s strategies and goals.During our time together we will discuss characteristics of service excellence including the most important rule of customer service\, developing &ldquo\;service&rdquo\; people and the importance of internal service excellence in the process.</span></span></p>\n
LOCATION:The Clubs at Sunset Hill 1620 Summit
UID:e.112.5386
SEQUENCE:3
DTSTAMP:20260409T170536Z
URL:http://pekinchamber.chambermaster.com/events/details/lunch-and-learn-10-11-2011-5386
END:VEVENT

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